Refund policy

At Dabdock, we take pride in the quality and craftsmanship of our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to ensure your confidence when shopping with us.

1. Eligibility for Returns

Returns are accepted within 14 days of the delivery date.

To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

Customized or personalized items are not eligible for return.

Items marked as "Final Sale" cannot be returned.

3. Refunds

Once your return is received and inspected, you will be notified of the approval or rejection of your refund.

If approved, a refund will be processed to your original method of payment within 5–10 business days.

Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the item arrived damaged or defective.

4. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange a product for the same item, please contact us at dabcorpxyz@gmail.com 

5. Return Shipping Instructions

To initiate a return, please contact us at dabcorpxyz@gmail.com for return authorization and instructions. Returns sent without prior approval may not be accepted.

6. Contact Us

If you have any questions about this policy, please reach out:

Email: dabcorpxyz@gmail.com 

Website: dabdock.com